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Pocket Mentor

Productive Meeting Leadership

Thursday, March 27th, 2008

As the team concept and self-empowerment strategies develop in the work place, so grows the need for competent leaders of group discussion. If we can accept the concepts that reinventing the wheel without help merely gets us a wheel, that ‘my way’ thinking hinders progress, and that two cooperative heads are better than one… if […]

Office Politics – Avoid the ‘Slam Dunk’, Protect Your Supervisor, Manager, or Owner

Friday, September 7th, 2007

In management, the slam dunk is a maneuver that will result in a power play whenever there is a conflict between two people, two departments, or two companies. If you know anything about basketball, you’ve probably heard of the ‘slam dunk’. Put simply, the slam dunk is usually delivered by a tall player who gets […]

Verbal Communication – Speaking So Someone Will Listen

Sunday, September 2nd, 2007

More important than written communication is verbal communication. Speaking in such a way that another understands what we mean, and understanding what is meant when someone speaks to us, are two elements crucial to the effective performance of our work each day.

Writing That Gets Results

Thursday, August 30th, 2007

I recently visited with a client who had reason to write a letter to one of his long-time customers. He was angry about some changes that had been made and was looking for an explanation and relief from some of the changes. He asked me to review his letter. His final draft, prior to my […]