For Your Employees
Productive Meeting Leadership
Thursday, March 27th, 2008As the team concept and self-empowerment strategies develop in the work place, so grows the need for competent leaders of group discussion. If we can accept the concepts that reinventing the wheel without help merely gets us a wheel, that ‘my way’ thinking hinders progress, and that two cooperative heads are better than one… if […]
How to Deal with the Troublemaker in Your Shop
Thursday, September 13th, 2007I can’t tell you how many times I’ve been hired to fire the troublemaker… and how few times I actually end up firing someone, because
Estimate Cost Savings to Sell Others on the Value of Operational Improvements
Tuesday, September 11th, 2007I often find myself in a public setting in the company of an unfamiliar business owner. Whenever I get these opportunities I ask them what is the one business question they struggle with the most?
Office Politics - Avoid the ‘Slam Dunk’, Protect Your Supervisor, Manager, or Owner
Friday, September 7th, 2007In management, the slam dunk is a maneuver that will result in a power play whenever there is a conflict between two people, two departments, or two companies.
If you know anything about basketball, you’ve probably heard of the ’slam dunk’. Put simply, the slam dunk is usually delivered by a tall player who gets above […]
Verbal Communication - Speaking So Someone Will Listen
Sunday, September 2nd, 2007More important than written communication is verbal communication. Speaking in such a way that another understands what we mean, and understanding what is meant when someone speaks to us, are two elements crucial to the effective performance of our work each day.
Writing That Gets Results
Thursday, August 30th, 2007I recently visited with a client who had reason to write a letter to one of his long-time customers. He was angry about some changes that had been made and was looking for an explanation and relief from some of the changes. He asked me to review his letter. His final draft, prior to my […]